Ascot Vale Pharmacy

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4.4

( 16 reviews )

Doctors, Pharmacy

Closed 08:00 AM - 12:00 AM See Hours

67-69 Union Rd, Ascot Vale VIC 3032, Australia

+61 3937-041-46

Ascot Vale Pharmacy is a trusted brand in the pharmaceutical industry, known for providing top-quality healthcare products and services. With a convenient location in Ascot Vale, this pharmacy serves as a reliable source for all medication needs. The attentive and knowledgeable staff at Ascot Vale Pharmacy are committed to delivering exceptional customer service, ensuring that each individual receives personalized care and attention. The pharmacy offers a wide range of prescription medications, over-the-counter products, and health-related information, catering to diverse medical needs. With a strong emphasis on professionalism and reliability, Ascot Vale Pharmacy has earned a positive reputation among its customers. Whether it's providing medication advice or fulfilling prescription orders, this esteemed brand strives to exceed expectations, making health and wellness easily accessible to the community.

Reviews

4.4/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Katherine diaz-callaway

March 22, 2024

Wonderful service, very very helpful. I need to amend my review...an absolutely amazing level of support and service by the staff. When email servers are not working properly, Uber 2 step verification is impossible to complete, Uber help contact 6-12 hour estimate before reply, I rang to inform them of the delay issues. They arranged delivery over the good old phone call. Thank you and all your team. I wish I could give 10 stars.

Nicole coan

March 22, 2024

Shay at Ascot Vale Pharmacy is absolutely wonderful! Her customer service skills are exceptional, and she is always so helpful and lovely. I genuinely enjoy my visits to the pharmacy because of her positive attitude and willingness to assist. Shay's presence truly makes a difference, and I wish more people in customer service were as fantastic as her. She is a valuable asset to Ascot Vale Pharmacy, and I highly recommend paying her a visit for all your pharmaceutical needs!

Alicia roonie

March 22, 2024

If I xouls give zero stars, I would. After being at the children's hospital for 7 hours, I came to ascot vale to get medication for my unwell child. I waited over an HOUR for the script, being told it won't be much longer when I approached the front counter. I went up again and asked where my script is and was told what script?? There's no script under that name?? How do you lose a script!! And the medication was out of stock so had to be made from scratch. I spent two hours at a pharmacy with an unwell child after a lengthy wait at the children's. After all this, they had the decency to still charge me. I have my own businesses and after a blunder like that, I would definitely be giving the customer their product for nothing. Oh not to mention the medicine was $39.00 at ascot vale pharmacy and $6.30 everywhere else. I will never ever return to this pharmacy and I will be spreading the word to avoid like the plague.

Jill schweinsberg

March 22, 2024

Two stars because they are open 24/7 but sky high prices. Charging more than double for an item I can get at a pharmacy is rip off and unethical in my view. I see someone else said they were subject to the sky high prices as well. Leaves a bad taste in my mouth. The premium should never be double, let alone a lot more

Roger belanger

March 22, 2024

I would give 6 stars if I could. The staff are always friendly and helpful, even at 4/5am. This morning, Hassan went above and beyond; making sure I had everything I needed. I'm not often compelled to leave such glowing reviews as soon as I get home, but my last trip made it feel necessary. Thanks Hassan

Charlie gregory

March 22, 2024

The pharmacist from Queensland who served me (or rather failed to do so) was annoying beyond belief. The EFTPOS machine being out and me having to find a cash machine weren't actually the main points of annoyance, it was the unconscionably condescending manner of her supposed attempt at being 'helpful' that did for me! Sometimes you've just got to let unwell and mildly frustrated customers just get on with it without the intensely off-putting act of appearing to be helpful while clearly being annoyed and frustrated oneself! She did my already painful head in! Not entirely wasted trip as I got to see the sunrise while I drove back homeward to find a less supercilious pharmacist...

Arg tejada

March 22, 2024

the pharmacists are so lovely and always willing to assist with empathy and compassion when you are unwell or just filling a script 🫶🏼 so lucky to have a 24hr pharmacy in the area as well! …

Lucca bellatin

March 22, 2024

Charged 3x more for a generic prescription after making me wait for 20 minutes I was made to wait 20 minutes to get my prescription and when I went to the counter to receive it, the drug was marked up almost 3X its market value ($6 at Chemist Warehouse vs. 17.50 at Ascot Vale Pharmacy). When I questioned them about the absurd markup, they said they can’t compete with Chemist Warehouse because the latter underpay their staff. The sad fact is that the underpaid staff at CW provides a better customer service than their aptly paid counterparts at AVP. Furthermore, the person at the counter created a massive bottleneck in the dispensing process as they doubled as a salesperson offering recommendations to people who walked in. Save your money and time, shop elsewhere.